Mamaearth Co-Founder: Everyday Leadership Key to Retaining Top Talent
Ghazal Alagh, co-founder of Mamaearth, shares insights on employee retention. She suggests focusing on everyday leadership to strengthen company culture and reduce attrition. Alagh highlights eight challenging manager types that high performers often face.
Alagh, who gained experience with difficult managers at NIIT Limited, and her husband Varun Alagh, who worked at Hindustan Unilever Limited, Diageo PLC, and The Coca-Cola Company before founding Mamaearth, believes that employee attrition is primarily due to day-to-day interactions with managers. She identified eight types of managers that high performers find challenging: Micromanagers, Credit Takers, Ghosts, Volcanoes, Information Hoarders, Never-Satisfied, Favoritists, and Risk-Free Bosses.
Alagh argues that great talent rarely leaves due to work or company mission. Instead, it's often due to manager behavior. She suggests that real employee retention comes from consistent leadership based on trust and respect, not just perks or policy changes. Focusing on everyday leadership moments can help strengthen company culture and improve retention.
Ghazal Alagh, co-founder of Mamaearth, emphasizes the importance of everyday leadership in employee retention. She identifies eight challenging manager types and suggests that consistent, respectful leadership can significantly improve retention rates, making perks and policy changes less crucial.
